Re: Does ANYONE know anything about Prepaidlegal? - Posted by eric-fl
Posted by eric-fl on March 07, 2001 at 09:31:34:
These services are awful. I have used two, and they were both bad. Plus, even if you use different plans, the same attorney names seem to keep popping up again and again, like doctors on hmo’s. My experience with them has been that they were slow to return calls, truculent with their responses when they did, and seemed like they couldn’t get me off the phone fast enough. After all, that’s time they could be billing elsewhere - they’ve already GOT the money from the legal plan.
I have found that these plans are a poor substitute to having a real attorney. When I call my attorney who I pay directly, he seems more than eager to answer all of my questions at $150 an hour. Yes, that costs more than $14.95 a month, but then, it could be saving me tens of thousands of dollars in the long run. Plus, my real attorney will make phone calls and send letters on my behalf - try getting a prepaid legal lawyer to do that. It’s always “well, first you need to call them before I can do anything, etc.” even after the time for civility and negotiation is long passed.
I even had one prepaid-legal lawyer say to me one time, after I had pointedly said that I really wanted him to take x action, whatever it was, I don’t remember, and he said “well I can’t do that because I don’t represent you yet”. I said that he was on the legal plan, and if it was just a matter of formalizing that yes, he represented me, then I would sign whatever paper was needed, etc., and I got some spiel back that basically translated to, those services aren’t covered under the plan, i.e. it’s time to cough up more $$$. BTW, I checked, the services were covered, he just didn’t want to do it.
So anyway, I feel pretty strongly AGAINST these plans. If anyone has the names of some that they found actually useful, I’d love to hear. Maybe I just picked two bad ones, but I doubt it.