Posted by James on July 18, 2007 at 13:24:26:
Yes, I’ve dealt with them. They were nice enough to me.
At this point, you need something in writting. Contact the most tenured person in the office you can find when you call - make it right after they get in and before they get working. All you need is a # of their senior person too - then call them an hour before the office usually opens. You will usually find these ‘managers’ in before most of the other workers.
Anyway, just get something in writting and you’ll be set. Always talk to the person(s) who have the final say.
Cant tell you how many times I’ve dealt with the wrong people and got all the numbers together ready to close when the person on the other end says “Oh, it’s not up to me; I’ll need to send it to X.” grrrr…