Re: Ron LeGrand. - Posted by JohnB
Posted by JohnB on December 21, 1999 at 24:13:19:
I have had a complaint with SDI for months now. I respect Ron LeGrande but his company customer service is the pits. I will never ever purchase another thing from SDI. Ever since they went public they have gone down hill, IMHO. The sales people and customer service reps have lied to me on several occassions. Funny thing was, it was a very small issue that could have been fixed very quickly and with little cost but SDI chose to ignore it.
Anyway, Jeanne, I understand that CRE sells materials for SDI and I have the utmost respect for you, JP and Terry. This website is awesome and the products are excellant. My experience with SDI is something I purchased directly with SDI.
Again, this is just my opinion. SDI has lost a customer and they have lost my recommendation to any other RE investor. BTW, I am not the only one with customer service complaints. Mine is small potatoes compared to a friend of mine’s complaint.
Jeanne, thanks for everything you do in moderating this site. May you, Dirk, JP and Terry have a Happy Holiday and a Joyous New Year!