Posted by Tim Jensen on February 02, 2002 at 15:49:06:
Dew,
Chances are you called them on an 800 number. It costs them not you, so just stay on the line. Now, I have done this a couple times, I wouldn’t sit there, but maybe putthem on speakerphone while watching TV or something. Rememebr the longer you are on hold the more it costs them
Tim
Washington Mutual negotiations… - Posted by dewCO
Posted by dewCO on February 02, 2002 at 12:19:53:
has anyone had any experience trying to negotiate a reinstatement with them? Can’t even get them to answer the phone–on hold for an hour! What’s up with that??? Anyone have a name and number of a real person there? Thanks in advance!
Also, if it’s FHA … - Posted by Carmen_FL
Posted by Carmen_FL on February 02, 2002 at 19:50:20:
Try calling HUD directly - that’s how I got my calls answered. Their main number is 888-297-8685. Washington Mutual made a mistake on their calculations, and I had to get HUD to call them to straighten them out, since it was an FHA insured loan.
Try these… - Posted by Carmen_FL
Posted by Carmen_FL on February 02, 2002 at 19:45:56:
I just did a short sale with them. Try these numbers (for different departments):
Main number: 800-478-0036
Pre-Sale Department: 843-673-4018 Fax: 843-673-414-/843-673-3590
Payoff Department: 414-359-5578
Even if these are not the numbers you need, they may be able to transfer you directly to another human being. I also try different extensions (one up or down from the ones I am given) and sometimes get lucky reaching someone in the same department.