For my money - here’s a better alternative - Posted by Bob H
Posted by Bob H on March 10, 2000 at 21:29:58:
For less money you could sign up for a couple of cell phones and answer your calls directly. Cost savings aside, I think you are making a mistake entrusting your potential income to an overworked, and probably hurried receptionist making less than $10/ hr.
You need to understand the mindset of your callers; Calling a “We buy houses” ad is not the “normal” way most people go about selling their property. Most who respond to such ads (at least the ones who are good prospects) are either impulsive, panicked, desperate, or in a perfect world, all of the above.
They want somebody to do something RIGHT NOW. Yours is not the only ad they are calling - they are looking for a real person, to solve their real problem, real quick - not an answering machine, not a voice mail, and not an answering service. If you can’t meet their needs - click - you’re crossed off, and they are on to the next call.
Yeah, I know answering the phone at inconvenient times is a royal pain in the A**. But look at it this way - If I offered you $10,000 next month with the stipulation that you had to make sure and answer the phone every time it rang - do you think you could do it?
The bottom line: Do business on your terms, but on their timetable.