Re: Russ, - Posted by rw
Posted by rw on March 05, 2001 at 16:27:10:
Kevin,
First of all, you do not, in any way shape or form have to have a merchant account to distribute the bi-weekly mortgage program.
We have been in that business since 1985 and only in the last several years have we even been able to set upa vendor to help our students be able to process credit cards with a merchant account.
For 13 years our agents could only take a check or money order. Well, we had complaints because our agents would tell us that they missed a lot of sales because they did not have the ability to take credit card purchases. As you and everyone knows,probably 70% of all consumer purchases are made via a credit card.
Well, the Whitney companies set out to try to solve this problem for our students and agents. However, the problem with getting most people set up with a merchant account is that they have no storefront, and maybe not great credit, some lacking business experience,in the bank’s eyes, anyway.
So, we hunted and found a few distributors of merchant accounts that put their credit and credibility on the line for these few students who were wanting the ease to make the sale.
We do not own the company, (Merchant account provider). Nor do we have anything to do with their business or profits. They are a referral we give to
you.
The Whitney Companies ‘are’ affiliated with MRS Equitycorp, and that is no secret,as you make it sound. That is common knowledge, that is presented at every training event we do. It is on every one of the Whitney web sites as well. So please let’s not make it sound clandestine. That is simply not true.
Apparently you chose to get a merchant account for your business and to help your credit. It sounds like you opted to ‘lease’ it instead of outright purchase it. That was your option with a third party vendor. We do not participate in any of those payments.
Now, be that as it may, it sounds like you are either not doing the business or have changed interests. You leased merchant account equipment or gateway software like a zillion 7/11’s, flower shops, auto parts store’s, seminar businesses, every internet business that takes credit cards,including Creonline… like we do,etc, and now you have had a change of heart or whatever.
I understand that. But I think it is an untruthful representation to come on this board and somehow try to make that our fault. Or make us look like the bad guy. the truth is, we went out of our way to try to help you with the current goal you were trying to accomplish.
If you leased a car and then lost your license,or desire to drive,would you expect Toyota to let you out of the lease on the car.
They had to pay for from the dealer and now because of your change of heart,they get stuck with it…
Now, be that as it may. If you care to get me your full name and information, I will give it to our customer service department and see if we can help you out, despite the fact that you are not really dealing with this situation in earnest.
Hope this clears the record, some.
Russ Whitney